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L&D by AI? Workers say no thanks

In a recent study conducted by Wiley Workplace Intelligence involving 3,000 participants across North America, findings indicate a strong inclination towards human-led learning and development (L&D) rather than AI-driven approaches. The survey highlights that 59% of respondents express a preference for an instructor—whether physically present or virtually—to guide their workforce development training, while merely seven percent favour AI.

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